October 17, 2019 | 3:20 PM IST

WhatsApp could now sue users for sending inappropriate messages

Facebook-owned WhatsApp will take legal action against individuals and companies who misuse the app or send bulk messages in violation of its terms and conditions from December 7 onwards. The messaging app, which has over 1.5 billion users globally, has been under fire from the Indian government over fake news and false information being circulated on WhatsApp.

It may be noted that the company has been making several attempts to limit the amount of bulk messages that are sent on the platform, but the clone apps and automated delivery software are by-passing the platform’s anti-spam restrictions. WhatsApp dismissed all the clones app and automated delivery software as ‘unofficial’. Those who are identified using the clones could be banned said the company.

The company said that the issue with mass messaging has more to do with digital markets and political activists. “It was designed for private messaging. We have also stepped up our ability to identify abuse, which helps us ban 2 million accounts globally per month,” said a WhatsApp spokesperson, says a report.

The messaging-app said it had developed a Machine Learning (ML)-based system to detect, remove users who behaving inappropriately on the app and ban 20 per cent of bad accounts at the time of registration itself.  


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