June 25, 2019 | 10:40 AM IST
economy class

No free meals for Jet Airways’ economy class passengers

Experiencing strong financial headwinds, full-service carrier Jet Airways said on Wednesday to discontinue its free meal services for its Economy class passengers from September 25. The unbundle plan covers the 'Economy Light' and 'Economy Deal' categories in the domestic sector, the airline said, adding, however, flyers will continue to get free beverages, including tea and coffee. From September 25, passengers travelling in the Economy class and booking ‘light/deal’ fares for travel from September 28, will not only be able to avail of competitive low fares but will also have an opportunity to order vegetarian and non-vegetarian meals from on-board menu at affordable prices. Passengers can pay for their meal orders using debit or credit cards.
However, complimentary beverages including tea and coffee will be served to all guests in the Economy 'Light'/'Deal' fares, the Airline said. The move comes two years after Jet Airways introduced ‘Fare choice’ system that helped air passengers to customize their travel needs by choosing flexible, tier-based fare choices.
Raj Sivakumar, senior vice-president for sales & distribution said the decision comes from the fact that guests, especially the millennials, wish to be empowered and exercise their right of choice and globally service models in the airlines space change every day. However, all international flyers will continue to get the benefits under First class, Premire and Economy.

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